The current economy has shaken the confidence of many operators, says training consultant, author and Nation's Restaurant News contributing columnist Jim Sullivan. Remembering the halcyon days of 2005 may bring comfort, but today’s reality requires discipline and teamwork, he indicates. In this audio presentation, Sullivan argues it’s time to rethink menu pricing and offers ideas about how to better leverage the knowledge and resources of vendor and distributor partners.

Direct download: Sullivan_8_08_Pricing_1.mp3
Category: Training -- posted at: 12:00 PM

Training consultant, author and Nation's Restaurant News columnist Jim Sullivan says the foodservice industry is getting to be "tough as a woodpecker's lips." That makes it the perfect time to remember that while building sales is the No. 1 way to reduce costs, as a percentage of sales, operators should not forget the value of effective strategies for reducing actual costs. He offers up here some fiscal fundamentals to review and execute with your team in good times and bad.

Direct download: Sullivan_7_08_10Funda_2.mp3
Category: Training -- posted at: 12:00 PM

Restaurant managers often choose the path of least resistance when addressing performance issues. As a result, the wrong people stay on the team too long, driving away the right people and driving down profits. In this episode based on his column in Nation's Restaurant News, training educator and author Jim Sullivan talks about Addition by Subtraction.

Direct download: Sullivan_AddSubtract.mp3
Category: Training -- posted at: 6:24 PM

Training educator and consultant Jim Sullivan says. "Like a bad check, the 'labor' problem keeps coming back to dog our industry. Why? Quite simply, our chickens have come home to roost." In this episode based on his column in Nation's Restaurant News Sullivan offers up "a short history lesson that serves as a cautionary tale" as well as "possible solutions."
Direct download: EE6EDF608ADD49BE814B4CED7AD3FE66.mp3
Category: Education -- posted at: 11:47 PM

Jim Sullivan, a Nation's Restaurant News contributing columnist, shares what he heard from readers/listeners about his use of the "R" word last month. He also cites ways to better weather this challenging economic environment - no matter how you choose to describe it.
Direct download: 54DA37BF86ED4838894893C68E462F6B.mp3
Category: Education -- posted at: 9:15 PM

Jim Sullivan, a Nation's Restaurant News contributing columnist, offers up ideas about what operators can do to improve their lot while riding out the latest economic turbulence.
Direct download: DAAE933569144268AE17D2EB41523187.mp3
Category: Labor -- posted at: 11:01 PM

Jim Sullivan, a Nation's Restaurant News contributing columnist, lays out 10 roadblocks to service - the invisible but key product offered by restaurants - and presents a map that can get operators around them.
Direct download: 8521B2093C6444FF84CED2172A8685D4.mp3
Category: Training -- posted at: 11:33 PM

Nation's Restaurant News contributing columnist Jim Sullivan talks about the ways multiunit managers, or MUMs, can heighten the impact of their visits to the restaurants for which they are responsible.
Direct download: E0862761A8BE42FC8681CEB9AF0D5AE5.mp3
Category: Training -- posted at: 1:12 AM



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